Frequently asked questions
Here a number
of frequently asked questions are answered. If your question is not
listed below, please mail me at
sebastiaan@turnfotos.nl.
Why can I not download the photo directly from internet?
My collection of
gymnastic
photos is very large and consumes several gigabytes of harddisk space.
I do not have an internet provider which allows me to put all those
gigabytes on its server. That is why I wrote a program which can handle
photo requests by e-mail. Processing all the photo requests manually
would be too much time consuming for me since I sometimes receive a
thousand requests per week ...
I
like to
receive many photos. Can I receive a CD-Rom?
No you can not. However you can receive many photos at once via WeTransfer.
For information see
WeTransfer.
The WeTransfer however is
not
free of charge. Delivery can take approximately two weeks.
Can
I also
request photos without filling in the form?
Yes you can. Just send an e-mail to
sebastiaan@turnfotos.nl
and specify the day and which photo numbers you like. However if the
form works, I prefer that you use the form instead. It will save me a
lot of work.
Why
do I not
receive my requested photo?
Most of the requests will
be
handled within 5 minutes. If this is not the case, then there are many
reasons for the delay:
- The request was not filled in correctly
- The program is very busy handling other requests
- The program has crashed and needs to be restarted
manually
- The program is not running at the moment because my
PC is
offline
If you do not receive your photo within two days, please
mail me.
Do
you also
speak Dutch?
Yes,
I
speak Dutch and English. I also understand German, but I will not reply
in German because my German is too bad.